17 Oct 2012
Point. Set. Love Your Financials!
Imagine you are playing an important game of tennis…
It’s the club final and you are the favourite to win. There is a big crowd watching and as the game progresses, everything seems to be going to plan. You’re playing well and you’re winning points. Victory can’t be far away. There is only one problem: there is no scoreboard, and the umpire is keeping the score to herself. So no one except the umpire knows what’s really going on.
Nevertheless, you plough on and, despite being in the dark about the score, you feel positive that eventually the umpire will declare you the winner. You are so confident that you can’t help but relax just a little. You start enjoying the party like atmosphere.
Then a shock! Out of the blue, the umpire declares that it is match-point … to your opponent! You can’t believe it. You go back to the baseline, determined, and set yourself up for this big point. But to no avail. It’s too late to get your mind back into gear and you hit the return wide. The game is over, the final is lost. If only you’d been able to track the score during the game. At least you would have been able to fight back a little bit earlier.
Every day, hundreds of businesses, big and small, operate as though they are playing a game of scoreboard-less tennis. Every month the owner runs on feelings for most of the month – no more than a guess about how well the business is travelling. A day or two after the month ended, you will look to the ‘umpire’ – your accountant – who will give you the ‘score’ – your figures. And most times, his perceptions will have proven inaccurate and it is far too late to do anything about it. When things changed in the business – when your ‘opponent’ started to get on top – you simply would not have seen it coming.
Your financials are to your business what the main scoreboard is at a sporting contest. Can you honestly say that you know where you are and where you are going?
Do you often look at your reports and wonder what they mean?
Do you waste money and time chasing new customers instead of fixing your business and making it profitable?
If you are ready to get serious about your business… it’s time for a little Financial Foreplay®.
It’s time you learned:
· Why cash, more than profit, is the key to success in business;
· How to find and unlock the hidden profit and cash that is trapped in your business;
· How to use the numbers in your financial statements to give you information that is useful for you – not just useful for your accountant. For instance, I’ll show you how to calculate a few simple but important ratios, to understand the results and to monitor them on an ongoing basis;
· How to stop making common business mistakes that are preventing you from being as successful as you deserve to be;
· Why too much inventory can strangle your business;
· How to manage debts owed to you and minimize the risk of default;
· How to charge the right price for your goods and services;
· How to decide whether an investment will be a good use of your company’s money or not;
· How to work out when, during each month, you ‘hit the front’ and start being profitable;
· How to set powerful and meaningful targets that will focus the attention of both yourself and your staff on making good decisions and taking positive actions ALL the time;
· A way to measure and track your financial success in a simple and meaningful way; and
· How to eliminate the unproductive habits that have been holding you back.
You will learn all this through the stories of my clients. Powerful stories about real business owners, just like you, with common financial problems. I’ll show you how these business owners found themselves in trouble, how they worked out what was wrong (with a little help from the financial numbers) and how they took action to turn things around.
02 Oct 2012
Can You Offer it at a Cheaper Price?
Do Your Prospects Often Ask You For a Cheaper Price?
What would it be worth to you if you could STOP competing based on price?
Knowing this valuable information before you craft your next sales or marketing message, can help you to influence your customer to decide quickly and make price a non-issue.
If your sales process is currently taking too long, this information will help you close sales faster.
If your customers need to “think about” doing business with you, this information will help you to stop boring and confusing them.
If your customers keep asking you for a better price, I am going to show you how to get the price that you deserve.
We now know there are 3 distinct parts of the brain and each one of them has a different function. However, only 1 of them is responsible for decision making and it fires up around 8 seconds before you are consciously aware that you have even made a decision. The research and information I am about to share with you hasn’t come from psychology, the personal development industry or even a marketing agency – these findings were made by neuro scientists, medical doctors studying brain wave activity with FMRI machines. They were looking to find out which part of your brain lights up when it is presented with different stimuli and the findings have been documented and published in respected publications like the Wall Street Journal and the Harvard Medical Journal.
The biggest part of brain is the neo cortex. We are the only species on the planet that has developed this part of the brain. It is the last thing that forms in the womb and it lights up when we listen to music, look at colours, speak, read and process numbers. If you ever hear people talking about right vs. left brain thinking, they are talking about the neo cortex. In a nutshell – IT THINKS.
Similarly, when your customer says “I need to think about it” or “is this the best price I can get?” this part of the brain is firing up and looking for data. This uses up tons of your brain energy and prolongs the decision making process. So, if you want to drag out the process of getting your customer to decide or compete on price, you want to make sure that your customer has to us this part of his brain. Make sure you give your customer lots of BIG words, numbers, graphs, lists of features and benefits, talk about your competitors and how you stack up next to them – and your customer will NOT decide <that is guaranteed> but he will do a whole lot of thinking and take up more of your valuable time and energy in the process.
Let’s move on to the middle or mammalian brain – this right here is the part of the brain that we share will every warm blooded creature on the planet. This is where you process emotions and feel. But this is not where you make decisions.
At the top of your spinal cord, there is a collection of neurons – which are commonly referred to as the old or reptilian brain. This is the first part of your brain that is formed in the womb and it is the part that keeps you alive – all bodily functions that take place below the level of consciousness, are controlled by this part of your brain.
It is your fight or flight brain – and its sole responsibility is to ensure your survival. It houses the amgydala – which is the chemical factory in your brain that regulates all bodily functions. And it is the part of the brain that lights up when you DECIDE.
It lights up even before you have conscious awareness that you have made a decision. Now, while it is very true that this is the most primitive part of your brain, the good news is that it is very predictable. By understanding how this part of your brain works, you will never again bore and overwhelm your customers AND you will never again be lured into the trap of competing based on price.
How will you do this? By understanding how this part of your customer’s brain works, you can help him to use the least amount of mental energy in processing your message which means that he will make quicker decisions. It is important to remember that unlike the neo-cortex up here (the thinking part of your brain), this part right of your brain is automatic – it does not think, it only DECIDES and ACTS. It is always at work scanning your environment looking for information of value to your survival.
So you might be wondering how does this apply to the price that you charge for your product or service? Just for a moment, I want you to imagine that you are in the business of selling pizzas. Now, it doesn’t matter whether your business is called Pizza Hut, Dominos, Eagleboys, Boston Pizza or Pizza World… you are basically selling an undifferentiated product and the market that you find yourself in looks price conscious, doesn’t it? The reason for that is simple – the consumer finds it hard to distinguish between your pizza and the next guy.
Now if you happen to BE the owners of a Chicago Deep dish pizza shop you might argue that your pizza is better because your crust is thicker and you provide more toppings and value. But in the eyes of the consumer, your pizza is still not really worth much more than the next guy’s pizza. You might be charging $20 and your competitor is charging $18.50. Why is that?
It’s because even though you think there is a difference, in the eyes of your customer, there isn’t. 95% of what you and the next guy offer are essentially the exact same thing. And as long as you keep operating in that zone with a marketing message that doesn’t stand out and stake a claim, you will continue to compete on prize because your customer is up in his neo-cortex trying to figure out which pizza is the best one to order.
So knowing this, what could you do differently? Well one company in 1973 identified a way to stand out and grab market share. It didn’t claim to have the best, the thickest or even the cheapest pizza, it just made you a promise that if you ordered from them, you would get it in 30 minutes or your pizza was free. It was the most successful campaign in the history of the industry – for good reason.
Think about it, when you order a pizza, what is the one question that you have in the back of your mind? I wonder when the pizza will get here?
Dominos answered that question for you. They stopped making you need to think about it and they triggered the part of your brain that decides and dials.
This is the power of Sales Seduction – understanding why your customer says YES and helping him to say YES to your product/service. Can you see now how knowing this information can help you accelerate your sales process, close more business, trigger decisions and allow you to charge a fair price for your product/service?
Great – so your homework today is to go back through one of your sales or marketing messages and identify all the ways that you are boring or overwhelming your prospects. The key to NOT competing on price ever again, is in making it easier for your customers to say ‘YES’.
12 Sep 2012
What Does Your Executive Summary Say About You?
While only 2 pages in length, the executive summary is by far the most important component of your business plan or proposal. It is designed to summarize the key elements, capture attention and most importantly, showcase the financial highlights.
So, if you only have 2 pages to convey a significant amount of information and summarize the financial upside, how do you decide what to put in and what to leave out? Which financial features are critical to emphasize?
Depending on the purpose of your document and the intended audience (investment, sale, partnership, strategic alliance, joint venture etc.), you will want to tailor your financial disclosure to suit their needs and expectations. What would they want/need to see in order to make an informed decision?
At a minimum, you need to clearly state what financial input is required from them and what they will get in return – i.e. a share, debt instrument, license, exclusive right etc. Next, highlight the expected net profit and cash flow over 2-3 years. Also, give a clear indication of return on investment (ROI) AND a realistic, well defined exit strategy.
In an executive summary, it is important to be succinct and focused. It is not the time to tell your life story, overpromise with unrealistic projections or overwhelm with too much detail. You will only get one chance to make a good first impression and capture the attention of the reader. In fact, many sophisticated investors have told me they rarely read a business plan or proposal in its entirety. They make their decision on the strength of the executive summary and their assessment of the owner/manager (in terms of character, knowledge, skills and tenacity).
Focus on “what’s in it for them”. Show them clearly how they can benefit and when the result will be crystallized. Give them enough detail to understand the industry, opportunity and unique solution you provide. And most importantly, clearly summarize the key financial metrics of profitability, cash flow and ROI.
In short, make it EASY for them to invest in YOU.
Article Source: http://EzineArticles.com/6107414
16 Aug 2012
Would You Take Business Advice From Lily Allen?
Lily Allen may not be an authority on business, but she hit the nail on the head with her honest, irreverent spin on a timeless mystery – “how to know what to do when you have no idea and you’re not prepared”. In her platinum selling song, she sings:
I don’t know what’s right and what’s real anymore,
And I don’t know how I’m meant to feel anymore,
When do you think it will all become clear?
Everyone knows that we have been conditioned NOT to admit that we don’t know all of the right answers. Even though we know it’s not true, our teachers, bosses, politicians and even the media have modeled this “fake it until you make it” mentality. Since the mind doesn’t know the difference between a real or imagined event, acting ‘as if’ seems like the logical solution to temporary uncertainty, or does it?
“I don’t know” is a simple phrase. Simple and powerful at the same time. While there can be no doubt that to use it denotes uncertainty and the risk of embarrassment, with it comes an attribute that is far more rare and influential…authenticity!
Over the course of my life, I have been asked some difficult questions both personally and professionally – I’ve been put on the spot, caught unprepared and left exposed and vulnerable. Many times, I racked my brain to come up with the answer – a plausible response that hit the nail on the head or got me out of jail [metaphorically speaking] for free! Other times, I just got lucky.
But occasionally I must admit, “I just don’t know!” I simply cannot say for sure. I just don’t have the answer right now.
Sometimes admitting you don’t know can be the most empowering, intelligent, authentic and liberating response that you can offer. Compared to stumbling through a half baked idea, outright lying or trying to pull a cohesive response out of thin air, admitting you don’t know is a sane solution to this diabolical dilemma.
To be honest, none of us has “The Answer” to everything. If you think you do, chances are you know even less than you thought! If someone has taken the time to ask a question, seek your business advice, and placed their trust in your expertise, they deserve pearls of wisdom not propaganda.
In fact, in order to be a true leader and to earn authority, which is the foundation of your ability to influence others, it is simply not enough to be knowledgeable. You also need to be truthful. Therefore, in order to master the power of influence, you must establish yourself as both honest and powerful in your communications.
When in doubt, “I don’t know but I will find out” is the best answer.
Many different factors have the potential to cause stress in a person’s life. If you take a look around you will see that some people have learned to manage and control their levels of stress much better than others. Even though there is no 1 specific key or “secret” to manage stress, the answer lies in learning to balance of a combination of little things and your physiology.
High levels of stress can lead to various medical conditions, negatively impact your daily routine and impair your ability learn and recall. The hormones which the brain releases in stressful situations are meant for fight or flight situations only – over use of these can actually be detrimental to the health of your brain and body.
Work (whether you own your own business or not) is filled with challenges, obstacles and opportunities that have the potential to cause stress. Knowing how this impacts you physically is the first step leading you to new insights and understandings on how to manage and control your reactions in an empowering way.
Your body language is a powerful indication of your ability to handle stress and problems. When your body encounters a stressful situation, hormones are automatically released into your adrenal glands to counterbalance the cortisol in your brain. Equilibrium is established when these stimulating and tranquilizing forces become equal. When one is greater than the other, you will experience a sense of imbalance, commonly referred to as stress.
In fact, your body goes to great lengths to prevent you from experiencing imbalance or stress. Your sympathetic nervous system and parasympathetic nervous system essentially battle each other to bring your body back to equilibrium. This fight or flight response to stress also necessitates the shutting down of many of the other key systems in the body – which makes it much more difficult to reason, react and communicate while in this agitated state.
It is next to impossible to eliminate stress completely from your life. Some stress is actually good for us. However, learning how to quickly and reliably relieve stress and become focused will enable you to tackle challenges with a clear head, communicate clearly and navigate tense situations. In fact, the best way to reduce stress quickly and reliably is through managing the sensory input received by the body: through sight, sound, smell, taste, and touch. Each person responds differently to various levels and types of sensory input – the trick is to find out what works best for you to manage stress.
We all have different preferences, tolerances and needs. For example, certain kinds of music or distinctive smells may relax one person but irritate another. Take the time to discover what works best for you at home, in your car, at the office, or wherever you may encounter stress. Simple deep breathing and relaxation techniques also work wonders and they are free, easy to implement and produce quick results.
Harnessing the power of sensory stress-busting techniques will provide you with a powerful technique for staying calm, collected and in control. You’ll have the assurance to face adversity and challenge in every aspect of your life, knowing that you have the ability to bring your body back into a state of equilibrium and ease.








